Please allow two business days to fulfill and issue you a a tracking number (unless there is a red delayed date posted in the product description). Once you receive your tracking number, you should expect your package within 2–4 business days.

Please note that while we will issue you a tracking number once we have sent out your package, you may not be able to track your package immediately. You must wait until your package is scanned in by the Postal Service for tracking to activate. More on that here.

Your order will be shipped via standard shipping. If you are interested in a specific shipping method, please feel free to contact us via the contact page, before the purchase.

Please note that shipping costs and delivery days vary according to your country of residence:

• Spain: allow 2-3 working days.
• EU Countries : allow 3-5 working days.

NOTE: Deflow does not dispatch on Saturdays, Sundays or public holidays.

More on that here.

DOMESTIC SHIPPING (Spain and Portugal)

• Free standard shipping in all orders over 50€
• Standard shipping: 5 €
• Express shipping: 10€

ZONE 01 (Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Monaco, Netherlands, Sweden, lLatvia, Lithuania, Poland, Slovakia, Slovenia, Czech Republic and United Kingdom)

• Free standard shipping in orders over 90 €
• Standard shipping: 12,00 €
• Express shipping: 17,00

ZONE 02 (Cyprus, Bulgaria, Croatia, Finland, Greece, Malta and Romania)

• Free standard shipping in orders over 90 €
• Standard shipping: 17,00 €
• Express shipping: 22,00€

ZONE 03 (Australia, U.S.A, New Zeland, Canada, Israel, Japan)

• Free standard shipping in orders over 130 €
• Standard shipping: 20,00 €
• Express shipping: 25,00€

More on that here.

We cannot guarantee delivery time as it depends on how efficient your country’s customs agents are. All international packages are trackable once they are scanned in by the postman. More on that here.